At OIC, we’ve been seeing patients for more than 100 years – so we know how to help your child’s appointment go smoothly the first time.
This page is your guide to help you plan your visit to OIC. You’ll find information on how to prepare for appointments, questions to ask and billing and insurance information.
It’s easy and convenient to make an appointment. Our friendly staff speaks English and Spanish and is available Monday through Friday 8:00 a.m. – 5:00 p.m PT. Request an Appointment
Self-parking and valet parking are available. Please see information for each location.
When you arrive, our friendly registration staff will review your child’s information, provide you with forms you may need to complete and inform the medical staff of your arrival.
We accommodate all of our patients in a timely manner. We understand that your time is valuable, and we will make every effort to see you at your scheduled appointment time. Unfortunately, emergencies, complications and other issues might lead to unexpected delays.
An after-visit summary will be provided to you or will be accessible on your MyChart account. The summary includes any orders, instructions or follow-up appointments.
Non-urgent calls will be returned by the end of next business day. Urgent calls will be returned on the same business day in the order they are received. After-hours calls will be handled efficiently and effectively by our answering service or an on-call physician.
Help your child’s appointment run smoothly by bringing the following items with you:
If your child has already been seen in an emergency room (ER) for the injury, please also bring: